Bogged down in a CRM minefield?

CRM refers to the technology a company employs to manage interactions with a customer, capturing key information generated during those engagements. It’s that simple.  

So why does it get complicated? And how can we help? 

We are often asked to step in and consult on CRM issues, the main three being: 

  • CRM platform that’s not delivering as there’s low user adoption. 
  • CRM platform that you have been over-sold and you are tied in. 
  • CRM platform that you have outgrown, which is now hindering your company’s growth. 


We will act as independent consultants in these Project Rescue scenarios, as we have experience of all the major platforms on the market – so we will understand your dilemma. Often by just reconfiguring the platform you have; you’ll find immediate benefits and processes will be simplified. 

If you have been over-sold, we can act as your trusted advisor to procure a possible solution, with the provider; or taper the offering so it sits more in-line with what you need until the subscription runs out. We also offer CTO as a service for enterprise businesses. 

(Note here that Microsoft Dynamics 365 Licenses can be adjusted on a monthly basiswhich could offer you greater flexibility.)  

In the past certain CRM platforms have been associated with certain sectors or size of your businessbut do they measure up in the digital age? With remote working becoming the new normal they could be letting you down. Using Dynamics 365 as an umbrella over all your legacy systems would procure the answer. 

Running a business is hard enough without getting bogged down in a CRM minefield, so if you need help consolidating your thoughts to move forward, please give us a call. 

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We have been working with Clare Kay, CEO of Inturi, for many years. We find communication is easy with Clare as she can explain things that are highly technical in a clear and concise way.
Nikki Riddle - Marketing Manager
The Licences I have presently are at manageable costs and I know I can scale up over the years by buying more. The advice I have had from Inturi has been invaluable and I will consult further with them as my business scales.

The Dynamics 365 healthcare vertical and has everything we need, meaning that it can be configured to a bespoke structure for us. In addition, all system updates from Microsoft will automatically transfer to our cloud-based CRM
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Receiving both positive and negative feedback from our customers has always been really important in helping us to minimise client churn and in providing us with testimonials and reviews.

The new system allows branches to receive all feedback from the surveys in real-time.
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Great, knowledgeable team that managed to deliver to our tight timeframe. Would recommend.
Cowry Solutions - Nigel Ridpath
Close contact with the development team, listening to their explanations, meant that I acquired a deeper understanding of the platform and was thus able to help my employees move seamlessly from the old to the new Dynamics 365 CRM. My team took to it immediately and the feedback from them was duly fed back to Inturi, who used it to further enhance the user experience.
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Excellent friendly service, created the best solution to meet our needs, highly recommended.
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We have been working with the team at Inturi for over 6 months and they have significantly opened our eyes to the possibilities available to us through their knowledge on digital transformation, CRM and Microsoft technologies.

They have guided, advised and managed our own APP development ideas, and are very much our preferred technology partner.
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The Inturi team assured me that their adaptation of the Dynamics 365 environment would always be under my control. I have the assurance of knowing that another Microsoft partner would be able to step in - I would like to add, that I have no reason to think that I would part with Inturi though.
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