In my career I have worked for various companies who have utilised CRM systems. It no-longer shocks me when I receive the in-house training and I’m told; ‘We don’t use this aspect as no-one knows how to work it.’ Surely this should be shocking?!
I have just started with Inturi Technology Solutions and have been introduced to Microsoft Dynamics 365. I’ve just been included in an ‘onboarding meeting’ with a new client and I felt empowered by how comprehensive the platform is. The client had previously provided Inturi with their business requirements and a sample version of their solution was built. What the client and I immediately realised is that the Power Platform is highly adaptable.
The client is a Recruitment consultancy, which is a business sector I hadn’t expected to be considering Microsoft Dynamics 365, as I’d only seen CRM used in a Sales context before. The CRM system adapted beautifully to store company and candidate data, track interactions, and to share information with colleagues and candidates.
The new system allows branches to receive all feedback from the surveys in real-time.
They have guided, advised and managed our own APP development ideas, and are very much our preferred technology partner.