Sales Professional vs Sales Enterprise

Here is an overview of each license with a view to you being able to ascertain which will best suit your business requirements. Put simply though, Microsoft Dynamics Sales Professional has been created for companies with simpler sales needs.

If, however, your team finds they need more aspects, changing from one License to another is straightforward. 

Here are the core areas that exist in both options 

Both have basic case creation facilities, which include creating and managing the following attributes: 

  • Opportunities 
  • Accounts 
  • Contacts 
  • Activities 
  • Campaigns 
  • Marketing Lists 
  • Products 
  • Price Lists 
  • Quotes 
  • Orders 
  • Dashboards 

They also both connect Dynamics 365 with Outlook, Microsoft Teams, Excel, and Power BI. 

Team member account

Other members of your team can have access to your files when permissions are granted – on a read-only basis. 

Added Benefit 

With Dynamics 365 you can also combine licenses from the Power Platform which start at £7.50p/m. 

Note: Charities and Education establishments can secure discounts of up to 80 percent. 

Dynamics 365 Sales Professional vs Sales Enterprise

Here are the core areas that exist in both options. We've added Team Member options on here too, as it is often useful for colleagues to have read-only access.

What about custom entities? 

Every business has its nuances, and this is catered for with an option to create customizable entities and fields. Sales Professional does limit this to x15 custom entities, while Sales Enterprise is unlimited.


Again here, Sales enterprise has unlimited access, but Sales Professional is limited to five guided process flows, two forms, two views, five system charts and dashboards, and a maximum of fifteen queues. 


All Licenses are paid for or canceled monthly, here are the prices: 

Sales Professional @ £49.00 per user / month 

Sales Enterprise @ £71.60 per user / month 


Quick deployment? 

One of the real benefits for Sales Professional is that it can be very quickly deployed using existing Office settings, but your License will be on a named user basis, whereas Sales Enterprise can be Licensed by user or device. Enterprise users also have the advantage of dual usage rights between Dynamics 365 on-premise and cloud. 

Dynamics 365 Sales Professional vs Sales Enterprise

Every business has its nuances, and this is catered for with an option to create customizable entities and fields.

Offer ends soon 

Customers who sign-up before the end of June 2021 can take advantage of 100% discount for four months. Give us a call to find out more. 


Is there a limit on how many Licenses I can have? 

There is no maximum or minimum amount of user Licenses for either offering.

Sales Enterprise 

Here are the additional features exclusive to Sales Enterprise. 

Dynamics 365 Sales Professional vs Sales Enterprise

Here are the additional features exclusive to Sales Enterprise, which include the Customer Voice survey tool.

  • Exclusive use of Sales Hub 
  • Sales Goals
  • Territory Management 
  • Forecasting 
  • Product Families & Relationships 
  • Competitor tracking
  • Configure and define Teams
  • Sales Playbook 
  • Knowledgebase 
  • Embedded Intelligence 
  • Business Units 

Storage will accrue as follows: 

  • Common Data Service Database Capacity: 250MB per user license 
  • Common Data Service File Capacity: 2GB per user license 



Access across custom apps and portals where these are deployed in the same environment as Dynamics 365. 

Customer Voice – survey tool

Use oDynamics 365 Customer Voice with a default capacity for up to 2000 survey responses per tenant/month. We have a case study from a client, where they talk about the benefits they are experiencing using surveys, to gain valuable feedback from existing customers – Read more…

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We have been working with Clare Kay, CEO of Inturi, for many years. We find communication is easy with Clare as she can explain things that are highly technical in a clear and concise way.
Minster Cleaning - Nikki Riddle Marketing Manager
The Licences I have presently are at manageable costs and I know I can scale up over the years by buying more. The advice I have had from Inturi has been invaluable and I will consult further with them as my business scales.
PronoKal UK - Doctor Philip Bazire
Receiving both positive and negative feedback from our customers has always been really important in helping us to minimise client churn and in providing us with testimonials and reviews.

The new system allows branches to receive all feedback from the surveys in real-time.
Minster Cleaning - Paul Stairmand Senior Marketing Manager
Toby, Clare and the team at Inturi constantly provide helpful solutions to how Businesses can operate more seamlessly and efficiently. Cant help but to be impressed.
Clover HR - Michael Doolin
An amazing team, great products. Really helpful and professional.
Toner Estate Agents - Charlotte Jones
Great, knowledgeable team that managed to deliver to our tight timeframe. Would recommend.
Cowry Solutions - Nigel Ridpath
Close contact with the development team, listening to their explanations, meant that I acquired a deeper understanding of the platform and was thus able to help my employees move seamlessly from the old to the new Dynamics 365 CRM. My team took to it immediately and the feedback from them was duly fed back to Inturi, who used it to further enhance the user experience.
PronoKal UK - Doctor Philip Bazire
Professionalism, Responsiveness.
Liberty Jai - Jerrad Hampson
Professionalism, Quality, Responsiveness, Value.
Vietec - Danielle Connelly
Forbeats chose a rapid deployment option. The entire project was successfully implemented and deployed within two days, which included training their staff!

Ben says, "Our walk-through by Lauryn gave us the confidence to immediately get started using the system and she has given us a follow-up call recently to check everything is going okay. We also know we can be in touch if we need anything."
Forbeats - Ben Beattie
Excellent friendly service, created the best solution to meet our needs, highly recommended.
Clover - C L Howitt
We have been working with the team at Inturi for over 6 months and they have significantly opened our eyes to the possibilities available to us through their knowledge on digital transformation, CRM and Microsoft technologies.

They have guided, advised and managed our own APP development ideas, and are very much our preferred technology partner.
The Strive Group - Benjamin Drew Director of Innovation & Skills
The link between emails and our Dynamics 365 is excellent. We can create Contacts directly from emails which is a revelation at present.

Also, our Opportunity aspect is upgrading what we can do with opportunities. We can see the client details and communication in chronological order, shown with their potential revenue, on one dashboard.
Forbeats - Ben Beattie